Unlocking the Power of Data in the NDIS: What It Means for You…

If you're part of the NDIS world—whether as a provider, participant, Plan Manager, Local Area Coordinator (LAC), or policymaker—you know how important data is. But let’s be real—data can feel overwhelming.

How do you actually use it to make decisions that improve lives?

That’s exactly what I set out to explore.

At Hurtis Collabedge Solutions, I’ve been working on data-driven solutions to help the NDIS sector get real insights into service gaps, compliance, and participant needs. And with the help of Daniel Beelitz, a Data Analytics student at La Trobe University, we built some interactive Power BI dashboards to make sense of public NDIS data.

Let’s break it down: What can data really do for you?

🤔 Real Questions, Real Answers: What Data Can Tell Us

Ever wondered…

💡 Which areas have the greatest growth potential?
💡 How can NDIS stakeholders use data to ensure fair access to services?
💡 Where should funding and resources be prioritised?

With the right data insights, we can answer these questions and help every stakeholder make better, proactive decisions instead of reacting to service shortages after they happen.

📢 Let’s look at some real examples!

📊 Example 1: Where Are NDIS Services Growing the Fastest?

We imported NDIA projected growth data into Power BI to map out where NDIS participant numbers are expected to rise.

📢 See the dashboard below:

🔎 What This Means for Stakeholders

👩‍⚕️ NDIS Providers – Where Should You Expand?
✅ Plan for future demand – Focus on high-growth areas for expansion.
✅ Workforce planning – Hire & train staff in high-demand service districts.
✅ Tailoring services – Adapt offerings based on anticipated participant needs.

🏛️ Government Agencies – Smarter Policy & Funding Decisions
✅ Optimise funding allocation – Direct resources where they’re needed most.
✅ Plan for infrastructure & accessibility – Ensure NDIS services keep up with demand.
✅ Support workforce growth – Introduce grants/incentives for service providers.

📊 Example 2: Are Services Meeting Demand in Brimbank Melton?

Zooming in on Brimbank Melton (VIC), we analysed utilisation rates over time for specific disabilities.

📢 See the dashboard below:

🔎 What This Means for Stakeholders

👩‍⚕️ NDIS Providers – Are Services Meeting Demand?
✅ Identify service gaps – If utilisation drops, something needs attention.
✅ Adjust capacity planning – Scale services where demand is rising.
✅ Monitor service effectiveness – Ensure quality keeps up with demand.

🏛️ Government & Policymakers – Where Should Funding Go?
✅ Monitor regional demand – Ensure resources match participant needs.
✅ Targeted funding allocation – Fix service gaps before they grow.
✅ Develop new policy initiatives – Address consistent service shortages.

📢 Key Takeaway: If services for Developmental Delay drop from 70.45% to 61.64%, it’s a red flag. Why is this happening? Do we need more providers, better outreach, or funding adjustments?

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📉 How Data Helps NDIS Providers Stay Compliant

If you’re an NDIS provider, you know compliance is everything. Falling short on requirements isn’t an option—and data can help you stay ahead by:

📊 Tracking Key Performance Indicators (KPIs) – Measure how well services meet participant needs.
⚠️ Spotting Compliance Risks Early – Identify gaps before they become major issues.
🔄 Supporting Continuous Improvement – Use real insights to refine processes and service delivery.

📢 Curious how this could look? Here’s a dashboard tracking compliance trends:

📢 Want a custom compliance dashboard? Reach out to Hurtis Collabedge Solutions!

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📌 Helping an NDIS Provider Go Digital

Not every provider is ready to dive into analytics right away—and that’s okay! The first step in digital transformation is streamlining operations and choosing the right systems.

I’m currently working with an NDIS provider managing 70 participants, helping them:

📑 Turn paper-based forms into digital versions – Less paperwork, more efficiency.
⚙️ Automate processes – Streamline daily tasks so staff can focus on what matters most.

📢 These changes set the foundation for better data collection, reporting, and compliance tracking in the future.

📥Get Started with Data-Driven Decisions – Free NDIS Template!

Thinking about leveraging data for better NDIS insights but not sure where to start?

Our guided Excel template helps you:
✅ Identify key business questions
✅ Structure data collection & reporting
✅ Use analytics to improve participant outcomes

🔹 Bonus: Real-world use cases to help you apply these insights immediately.

Here's a sneak peek! Get the full version with 30+ strategic NDIS insights.

💡 A huge thank you to Daniel Beelitz for his work on this project—he’s doing amazing things in data analytics!

➡️ Connect with Daniel Beelitz on LinkedIn to follow his journey in data analytics.

📢 Want to streamline operations & explore how data can work for you? Let’s chat! Contact Hurtis Collabedge Solutions today.